Privacy Policy

Last updated: January 2024

At bold-point, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bold-point.org or engage with our culinary services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact or booking forms on our website
• Subscribe to our newsletter
• Request information about our services
• Communicate with us via email or other channels

This information may include:

• Name
• Email address
• Postal address
• Dietary requirements and food preferences
• Event details and special requests

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Date and time of your visit

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer service
• Process bookings and deliver our culinary services
• Send you information about our services, promotions, and events
• Improve our website and services
• Comply with legal obligations
• Prevent fraudulent activity

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (payment processors, email services)
• Professional advisors (lawyers, accountants) when necessary
• Government authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymise it.

Your Rights

Under Australian privacy law and applicable international regulations, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

bold-point
42 Harbour Street
Sydney NSW 2000
Australia

Email: [email protected]